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Oxford location
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Edmund Cartwright House, 4 Robert Robinson Avenue
Oxford Science Park, Oxford, OX4 4GA, UK

Tel: +44 (0)845 034 7900 | Fax: +44 (0)845 034 7901

Cambridge location
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Suite 4, The Mansion, Chesterford Research Park
Little Chesterford, Essex, CB10 1XL, UK

Tel: +44 (0)845 034 7900 | Fax: +44 (0)845 034 7901

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If you have any enquiries or questions, feel free to get in touch with Oxford Nanopore.

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Privacy policy

At Oxford Nanopore Technologies Ltd. (“Oxford Nanopore”), we are committed to protecting and respecting your privacy and personal data. 



This privacy policy and any other documents referred to in this policy explain our data collection process and our transfer, processing, use, disclosure and security practices.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

By accessing and using the ‘www.nanoporetech.com’ or the (portal address) website (the “Site”), you agree and consent to the collection, transfer, processing use and disclosure of your personal data as outlined in this privacy policy.

PERSONAL DATA WE COLLECT FROM YOU

We directly collect and process personal data such as name, postal address, telephone number(s), e-mail address, and credit card details only when we ask you for it and/or you voluntarily submit such personal data to us.

We also use standard internet technologies to automatically collect other information. For example:

  • Tracking tools and other technologies. These provide us with details of your visits to our Site including, but not limited to, traffic data, location data and other communication data, and the resources that you access. These methods involve the transmission of information directly to us or to a third party service provider authorised by us to collect information on our behalf.
  • IP Addresses. We may collect information about your computer, including where available your Internet Protocol (“IP”) address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data [(including number of Site users)] about our users' browsing actions and patterns, and does not identify any individual.

  • Cookies. Our Site uses cookies. Cookies are small text files which are stored on the hard drive of your computer when you visit our Site. They allow websites to remember information about users. We use cookies for a variety of purposes in order to enhance the quality of our Site, to obtain information about your general internet usage and to help us to deliver a better and more personalised service by:
  • Estimating our audience size and usage pattern.;
  • Storing information about your preferences, and allowing us to customise our Site according to your individual interests.;
  • Speeding up your searches.; and
  • Recognising you when you return to our Site.

Our Site uses both session cookies and persistent cookies. Session cookies enable you to move from page to page within our Site and any information you enter to be remembered. A session cookie is deleted when you close your browser or after a short time. Persistent cookies allow our Site to remember your preferences and settings when you visit the Site in the future. Persistent cookies expire after a set period of time.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our Site.3

WHERE WE STORE AND PROCESS YOUR PERSONAL DATA

The personal data that we collect from you may be transferred to, and stored at, a destination in a country or territory outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA, who work for us or for one of our suppliers. The controls in these countries or territories may differ from those required in the EEA.6

SECURITY

The security of your personal data is important to us and we take steps reasonably necessary to safeguard your personal data from unauthorised access, use or disclosure.
Where we have given you (or where you have chosen) a password that enables you to access certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

The transmission of personal data through the internet and the storing of personal data are not completely secure. While we will do our best to protect your personal data, we cannot guarantee the security of your personal data transmitted to our Site; any such transmission is at your own risk.

USES MADE OF YOUR PERSONAL DATA

We may use your personal data for the following purposes:

  • To perform business analyses or for other purposes to improve the quality of our business, the Site and the products and services that we offer.
  • To ensure that content from our Site is presented in the most effective manner for you and for your computer.
  • To provide you with information, products or services that you request from us, or which we feel may interest you.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in interactive features of our services, when you choose to do so.
  • To notify you about changes to our services.

6 Which countries is data transferred to? Please note that you may need to put in place Model Contracts for the transfer of data to certain jurisdictions which do not offer an adequate level of data protection.

DISCLOSURE OF YOUR PERSONAL DATA

We may disclose your personal data to any member of our group, which would include our subsidiaries or our holding company and its subsidiaries, as ‘subsidiary’ and ‘holding company’ are defined in section 1159 of the UK Companies Act 2006.



We may disclose your personal data to third parties:

  • Where such disclosure is made in accordance with applicable laws including the Act; or
  • To potential counterparties in the event of a proposed corporate transaction such as a divestiture, merger, takeover, consolidation or asset sale, provided that such counterparties are subject to confidentiality obligations.

In addition, we may disclose your personal data to third party service providers, agents or sub-contractors who are acting for, on behalf of or jointly with us for the purposes of processing your personal data. 

ACCESS

You have a right to update or correct your personal data at any time by contacting us in writing, at the address specified below. An access request may be subject to a fee in order to meet our costs in providing you with details of the personal data we hold about you.

You may at any time opt-out of having your personal data used or disclosed for certain purposes (including receiving any personalised offers or information from us) by contacting us in writing at the address specified below. However, please note that this may limit your ability to access the services we provide. 

If you have any questions regarding our privacy policy, you may contact us in writing at the address specified below.

Oxford Nanopore Technologies Ltd. Edmund Cartwright House, 4 Robert Robinson Avenue, Oxford Science Park, Oxford OX4 4GA. United Kingdom.

THIRD PARTY SITES

Links to third party websites may be discovered on our Site.  If you click on or interact with a hyperlink or advertisement that you find on our Site, you may leave our Site or send information to a different website. This privacy policy does not apply to any third party websites and we accept no liability or responsibility for the content of these websites or their privacy policies. Please ensure you read the privacy policy of each website you link to before entering any personal data on such website.

CHANGES

We may amend this privacy policy at any time by posting the most recent version of the privacy policy on the Site. We encourage you to periodically review this privacy policy to stay informed about how we collect process, transfer, use, disclose and protect your personal data.